ERP systems are the backbone of many organization, serving as centralized hubs that enable efficient management of various functions. However, it is essential to recognize that they may not serve all the digital needs for staying competitive in today's market. In this article, we'll explore the purpose of ERP systems, the evolving needs of organizations, and why complementary solutions may be required to thrive in the modern business environment.


In today's rapidly evolving business landscape, organizations are increasingly investing in their Enterprise Resource Planning (ERP) systems to enhance their internal operations. These systems, which have been around since the 1960s, are renowned for their ability to streamline core business processes such as finance, human resources, supply chain management, production flows, and more. ERP systems have traditionally focused on internal operations, with a primary focus on optimizing workflows, reducing costs, improving decision-making through real-time data access, enhancing customer satisfaction, and providing a foundation for scalability.

While ERP systems are undeniably valuable tools for optimizing internal operations, it is also essential to recognize that they may not serve all the needs for staying competitive in today's market.


New needs in the modern business landscape

In recent years, the business landscape has transformed significantly, driven by technological advancements, globalization, and changing customer expectations. Organizations are now faced with the need to reassess areas beyond their internal operations and strengthen their collaboration with suppliers, customers, and partners.

Movements like sustainability and circularity have rapidly forced both regulatory and business requirements to change. Meaning there is a strong need to assess more scalable solutions for ensuring compliance, driving higher levels of transparency and traceability along the value chain.

One of the key challenges is that while ERP systems excel at integrating internal processes, they often fall short when it comes to serving external interfaces, such as customers, suppliers, and partners. The traditional ERP framework has been primarily designed to cater to internal needs and  may not provide the flexibility and standardization required for seamless external interactions.


Overcoming Limitations

For an extended period, certain stakeholders have wrestled with labor-intensive and manual practices in their collaboration interfaces, failing to establish a compelling business rationale and have not been prominent candidates for digitalization. Furthermore, critical business priorities like sustainability, circularity, and supply chain transparency are redefining the landscape and necessitating a shift in priorities.

To address the limitations of ERP systems in serving external interfaces effectively, organizations must consider new solutions that complement their ERP investments. These solutions should align with their business strategies and address the challenges they face in today's market.

Determining whether your organization needs complementary solutions alongside its ERP system involves a careful evaluation of your business strategy and the specific challenges you aim to overcome. Here are some key considerations:

External collaboration: If your organization is increasingly focused on improving collaboration with external partners, suppliers, or customers, it may be time to explore solutions that facilitate seamless interactions beyond your ERP's scope.

Regulatory compliance: As legal requirements evolve and become more complex, it's crucial to ensure that your organization can adapt and comply with these regulations. Complementary solutions can help bridge the gap between ERP systems and compliance requirements.

Customer-centric approach: If enhancing customer satisfaction and meeting their demands more promptly are top priorities, complementary tools that enable better customer engagement and responsiveness may be necessary.

Inconclusion, while ERP systems remain invaluable for optimizing internal operations, they should not be viewed as a one-size-fits-all solution. The dynamic nature of today's business environment demands a holistic approach that includes complementary solutions to address external collaboration, regulatory compliance, and customer-centricity.

By recognizing that ERP systems may not have been designed to meet new and upcoming needs and may need to be complemented by solutions that serve other purposes, organizations may stay agile and competitive in an ever-changing market. How do you address these challenges in your company? Book an introduction meeting to explore if there are other complementary solutions you should be addressing.

Book an introduction meeting

Daniel Eriksson Pitt

Chief Commercial Officer
Daniel has extensive experience from the B2B Business Application space as Strategy & Business development lead as well as Digital Advisor. He is passionate about desirable and viable digital business solutions that realizes value.